Common queries answered
Frequently asked Questions
All our products are shipped directly from our factories in China. This ensures they are 100% authentic and original, providing you with reliable quality at a lower price. By cutting out the middleman, we guarantee the lowest price for your purchase.
Shipping time depends on the type of doll and the manufacturing process. For standard products, shipping typically takes 2–5 days after order confirmation. For silicone dolls requiring advanced features like hair implants or special customization, it may take longer. However, you don’t need to worry—we’ll send you photos of the finished product for your approval before shipping.
Absolutely. You can shop with complete confidence. Our products are directly sourced from original factories and are made from high-quality materials with guaranteed authenticity and reliability.
We primarily use a “tax-included shipping” method, where duties and special shipping arrangements are covered in the shipping cost. While this method may be slightly more expensive and take longer, it’s highly secure and ensures hassle-free delivery. Alternatively, you can opt for standard logistics for faster delivery, but this may require you to pay customs duties separately.
Yes, your payment is completely secure. We use an Australian-based bank account and offer various online payment options, including PayPal, credit cards, Amazon, and Aliexpress. Please note that online payment platforms may charge a small transaction fee, which will be added to your order total.