At Lovedoll.au, your privacy is of the utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or purchase our products.
1. Information We Collect
We collect information you provide directly to us, such as:
- Name, email address, phone number, and delivery address when you place an order.
- Payment details (processed securely through third-party payment processors).
- Any additional details provided via customer support inquiries.
We may also collect non-identifiable information, such as:
- Browser type and device information.
- Pages visited and time spent on our site.
2. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders.
- Provide customer support and respond to inquiries.
- Send updates about your order and promotional emails if you have opted in.
- Improve our website and services by analyzing user behavior.
3. Information Sharing
We respect your privacy and do not sell or share your information with third parties, except as necessary to:
- Fulfill orders (e.g., shipping companies and payment processors).
- Comply with legal obligations or protect our rights.
- Prevent fraudulent or illegal activities.
4. Data Security
We take reasonable precautions to protect your personal information, including:
- Secure encryption for payment and personal data.
- Restricted access to personal data by authorized personnel only.
- Regular updates to our website and systems to ensure security.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and collect data about site usage. You can control cookie preferences through your browser settings.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of marketing communications at any time.
- Request details about how your information is being used.
To exercise these rights, please contact us at [sales@lovedoll.au].
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before sharing your information.
8. Changes to This Policy
We reserve the right to update this Privacy Policy as needed. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Lovedoll.au Customer Support
Email: [lovedoll.au]
Your privacy matters to us, and we are committed to protecting it. Thank you for trusting Lovedoll.au.